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At Interface Multimedia, we are a creative marketing studio that has been pushing the boundaries of creativity and technology for over three decades. Our mission is to spark the imagination and enable the design of engaging environments by coupling architectural visualization with technical and marketing expertise. For us, the intersection of technology and creativity is where the magic happens.
Our Expertise
Over the years, we have developed expertise in a wide range of services, including design, branding, web development, film production, and visualization. Our team of experts understands the importance of effective communication in today's fast-paced digital landscape. We take pride in being the go-to partner for real estate brands looking to elevate their marketing strategy. Our passion lies in the space between exploring new computer-based tools and conveying that "Ah-ha moment" to the audience.
Our Work
Our portfolio is filled with innovative projects that showcase our expertise in creating stunning visuals, engaging narratives, and immersive experiences. From conceptualizing the futuristic Seaboard Station in Raleigh to designing the futuristic DC United Stadium, we have a proven track record of delivering high-quality projects that exceed our clients' expectations. Our work has taken us from the Kennedy Center Concert Hall to the National Archives, and we have been privileged to work on numerous high-profile projects over the years.
Our Team
At the helm of Interface Multimedia are Mark Burlinson and Jeffrey Pulford, our co-founders and partners, who share our passion for innovation and creativity. Our team includes seasoned professionals with expertise in animation, design, and technical direction. Led by our experienced leaders, our team is committed to delivering exceptional results and going the extra mile to ensure our clients receive top-notch service.
Our Mission
At Interface Multimedia, our mission is to bridge the gap between technology and creativity, empowering our clients to communicate their message effectively and inspire their audience. We believe that effective storytelling is key to successful branding, and our expertise in design, branding, web development, film production, and visualization enables us to deliver captivating narratives that resonate with our clients' target audience.
Review Summary
Company Performance
The company, Interface, boasts a large client base for web design, including the author's business. However, the author is in the process of finding a replacement due to several issues with the company's performance.
Reasons for Dissatisfaction
The author cites two main reasons for their dissatisfaction with Interface. Firstly, the company accepts no responsibility when problems occur with the website, such as it stopping loading for several hours or a feature interface breaking suddenly. This has been a pattern over many years, with the responsibility for the issues lying with Interface in approximately 9 out of 10 cases.
Secondly, the author mentions that Interface's personnel are often non-responsive to requests. The author recalls a previous instance where they requested assistance, but received no response.
Complaints
The author has experienced issues with their website being unavailable for several hours, and features breaking suddenly. In each case, Interface has accepted no responsibility and has shown no willingness to take action to rectify the problems.
Conclusion
Overall, the author expresses strong dissatisfaction with Interface's performance and reliability.
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