At Travel Media Group, we are a leading hospitality marketing agency dedicated to providing innovative solutions that give hotels a competitive edge. With over 40 years of experience, we understand the importance of reputation, competitive pricing, and guest experience in making a hotel successful. Our team of experts works closely with hoteliers to develop customized digital marketing products that optimize their online presence, making it easier for travelers to find and book their hotel.
Our Approach to Digital Marketing
Our approach to digital marketing is centered around making hotels more bookable through better online engagement. We believe that hotels should be easily findable and memorable to potential guests. To achieve this, we focus on developing a comprehensive digital marketing strategy that includes social media marketing, review responses, reputation management, and responsive website design. Our goal is to help hotels stand out in a crowded online marketplace and attract more bookable rooms.
Solutions
Our suite of solutions is designed to cater to the unique needs of hotels and hotel management companies. Our services include:
- Respond & Resolve: Professional responses to every review on every platform, ensuring that hotels can effectively manage their online reputation.
- Reputation Management: Custom social media posts, review responses, and reputation management to help hotels increase their online visibility and credibility.
- Enterprise Solutions: Multi-property solutions, visibility, and accountability for hotel portfolios, providing hotels with a single, comprehensive platform for managing their online presence.
Our Leadership Team
At Travel Media Group, we pride ourselves on having a leadership team with extensive experience in the hospitality industry. Our team is committed to driving business growth, innovation, and collaboration. Our leadership team includes:
- Dana Singer, President: A skilled leader with a passion for strategic planning and team development.
- Jason Lee, Chief Technology Officer: A technology expert with over 20 years of experience in hospitality, responsible for developing and refining our digital products.
- Erica Jo Rago, Vice President of Strategic Partnerships & Sales: A results-driven leader with expertise in sales and partnership development.
- Edwin Pomales, Director of Client Success & Operations: A dedicated leader with a focus on client satisfaction and engagement.
- Diane Elderkin, Sales Director: A seasoned sales professional with extensive experience in consulting and relationship-building.
- Ryan Embree, Director of Marketing: A marketing expert passionate about educating hoteliers on effective marketing practices.
Our Values
At Travel Media Group, we value innovation, collaboration, and customer satisfaction. We are committed to staying ahead of the curve in terms of digital marketing trends and hotelier needs. Our values drive our decision-making process, ensuring that we deliver exceptional results to our hotel clients.
Get to Know Us
At Travel Media Group, we are not just a hotel marketing agency - we are a partner to hoteliers, committed to helping them exceed their business goals. With a legacy of over 40 years, we have established ourselves as a trusted partner to the hospitality industry. We invite you to explore our solutions, testimonial stories, and leadership team to learn more about who we are and what we can do to help your hotel thrive in today's competitive market.
Overall Experience
The reviews provide a mixed assessment of Travel Media Group's services, with some customers expressing high levels of satisfaction while others report negative experiences.
Positive Comments
- Several reviewers praise the company's professionalism, responsiveness, and helpfulness, particularly in terms of social media management and website creation.
- Many customers appreciate the one-stop-shop tool that provides a centralized platform for reviews, responses, and business analytics.
- Some reviewers mention specific staff members who have provided excellent service and support.
Negative Comments
- A few reviewers report experiences with scam messages or unscrupulous representatives, which has led to a lack of trust in the company.
- Some customers express frustration with difficulties in canceling services or resolving issues, citing poor communication and unresponsive representatives.
- A few reviewers report negative experiences with specific staff members who were unhelpful or dishonest.
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